Testimonials

What Our Customers Are Saying

I want to thank you for your wonderful support of my mother and her new mobility scooter at her senior housing apartment in Chatham, NY. She is absolutely delighted and so am I! She now goes out everyday on the grounds or into town, the first freedom she has had in 5 years! I am particularly impressed that you went right back that week to put on and adjust the rear-view mirror-that is excellent personal service! Thank you so very much.
Laurie M. York, England

I switched to Independent Mobility for my power-chair needs because I wanted to use a local company. The national company I was using made me wait too long for any kind of a part or repair for my chair. You always make repairs quickly and even loan me another power-chair if mine needs to be worked on in your shop. Thank you so much.
Lynn H. Lenox, MA.

Your repairman, Mike, was great! He came in, did his job in a very professional, friendly manner. Best of all there was no mess; he cleaned up not only the area he repaired but the entire stair-lift! The stair-lift rides so much smoother with no noise and stops perfectly at the top of the landing. The Acorn is much nicer than my other one, I love it!
Pat S. Pittsfield, MA

Thank you so much for your prompt response to the gear problem in our stair-lift. Your friendly and efficient serviceman got us going right away.
Mary B. Pittsfield, MA

We were in your store this week to buy an access ramp for our home and your advice really helped us make the right decision on size and type. It fits our entryway perfectly! We truly appreciate your co-operation on the price that made it affordable for us. Now I can ride my scooter up or down the front stairs easily myself without any help. That means independence for me!
Cathy M. Lanesboro, MA